We are seeking a highly motivated and organized HR Administrator/HR Officer to join our growing team in Toronto. This role will be responsible for providing comprehensive HR support across all aspects of the employee lifecycle, including, onboarding, training, employee relations, and administration. 

The successful candidate will be a proactive and results-oriented individual with excellent communication and interpersonal skills and a strong commitment to cultural engagement within the workplace.

About us:

Sokin is a leading B2B financial services provider that enables global payments and receivables for businesses. Our mission: make cross-border transactions cheaper, faster and more transparent – at the best wholesale exchange rate.

We’re a new-age payments solution aiming to empower businesses to trade cross-border with ease, greater speed, and at reduced cost. Our clients can hold, send, receive and exchange over 75 currencies at a fixed rate through a single access point, as well as benefit from SokinPay’s integrated payment acceptance functionality. With a global infrastructure and industry-leading partners, we are rapidly becoming one of the biggest names in modern remittance.

Sokin has a rapidly increasing client base ranging from sports & entertainment to logistics, travel and more. We have grand plans and are looking to add to our already brilliant team to help us achieve our goals.

Role & Responsibilities

Employee Relations:

· Coordinate the onboarding process for new hires, including conducting pre-employment checks, and ensuring smooth integration into the company.

· Provide support to employees on HR-related matters, including employee queries, policy interpretation, and resolving employee concerns.

· Assist with the administration of employee benefits programs, including medical insurance, leave, and other allowances.

· Assist with the management of employee disciplinary issues and investigations.

· Training & development:

· Coordinate and administer employee training programs, including scheduling, logistics, and participant registration.

· Maintain training records and track employee development.

· Promote and support initiatives that foster cultural awareness and diversity within the workplace.

HR Administration:

· Coordinate the onboarding process for new hires, including conducting pre-employment checks, and ensuring smooth integration into the company.

· Maintain accurate employee records and personnel files.

· Support in payroll related duties for North America.

· Prepare and process HR-related documentation, such as employment contracts, personnel forms, and leave requests.

· Manage visa renewals, cancellations, and other related immigration matters.

· Maintain accurate employee data in the HRIS system.

· Assist with the preparation of HR reports and dashboards.

· Ad-hoc support: assist with various HR projects and tasks as required.

Office Management:

· Manage office supplies, pantry and equipment.

· Coordinate office maintenance and repairs.

· Assist with the organisation of company events and meetings.

· Participate in and support company-wide initiatives that promote cultural diversity and inclusion.

Qualifications & Experience

· Education: Post-secondary degree or diploma in related field. CHRP designation in progress an asset.

· 2+ years of experience in an HR Administrator or similar role.

· Prior experience handling company payroll for an international organization.

· Strong knowledge of Canada & US Labor Laws and HR best practices.

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

· Excellent communication and interpersonal skills, both written and verbal.

· Strong organizational and time-management skills with the ability to prioritize tasks effectively.

· Ability to work independently and as part of a team.

· Strong attention to detail and accuracy.

· Excellent customer service orientation.

· Demonstrated commitment to promoting cultural diversity and inclusion in the workplace.

Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.

The main responsibilities of this role are outlined above; however, this description is not exhaustive, and the job holder may be required to undertake additional duties from time to time to ensure the smooth running of the department. The role may require some working outside our normal working hours.